Terms & Conditions
This website is operated by Waist Trainer UK. Throughout the site, the terms “we”, “us” and “our” refer to
TERMS OF SALE
This page tells you the legal Terms & Conditions on which we sell any items on the site to you. Please note these T&C’s only apply to the purchase of items on the site.
Please ensure to read these T&C’s carefully and make sure that you understand them before placing an order. By placing an order with Waist Trainer, you confirm your acceptance of these T&C’s. You should print a copy of these T&C’s or save them to your computer for future reference.
These T&C’s can be amended from time to time. Every time you wish to order Items, please check these T&C’s to ensure you understand the T&C’s which will apply at that time. We reserve the right to amend these T&C’s from time to time. These T&C’s were most recently updated on 1 August 2016.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
HOW THE CONTRACT IS FORMED
The contract between you and Waist Trainer will take place when upon placing an order and ticking the checkout box to confirm acceptance of these Terms & Conditions, unless we have notified you that we do not accept your order, or you have cancelled. Non-acceptance of an order may be a result of one of the following:
- The product you ordered being unavailable from stock
- Our inability to obtain authorisation for your payment
- The identification of a pricing or product description error
- Your failure to meet the eligibility to order criteria set out in the main Terms and Conditions
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
INTELLECTUAL RIGHTS & TRADEMARKS
All materials on this site, including, without limitation, text, software, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio clips, video clips, and music are copyrighted intellectual property. Any Intellectual Property Rights in connection with the Products shall be owned by Fajas Ann Chery.
You the visitor, are not permitted download or copy materials for personal nor commercial use. You may not, copy, reproduce, republish, upload, post, transmit or distribute online materials without our written permission. Neither may you add, delete, distort or misrepresent any content on the site.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card details are processed using the WorldPay & PayPal secure transaction system. Card details are not stored on the Internet or on any of our own computers.
This website is integrated with the leading secure payment systems, Paypal, Apple Pay and Shopify Payments. Sensitive information is only requested on pages that are located on the their secure servers and this information cannot be accessed or viewed by anyone else. Your credit card information remains safely in the hands of you and and card proessor. No-one else has access to this. Despite this attention to security we do understand that some people prefer not to enter their details online. If you have such concerns please contact us to arrange payment via cheque or postal order.
For your security, your billing name and address must be entered exactly as they appear on your credit card statement. As part of our commitment to the security of our customers we may contact you to request further validation of your details. An order that does not match the criteria is subject to cancellation.
PRODUCTS OR SERVICES
All our items are sold on the basis that they are suitable for personal/domestic use only unless you are a registered Wholesale customer.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Delivery of the goods will depend on the option that was selected at the ordering stage, however no guarantee is made. We will make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated timescales.
In the unlikely event that you do not receive your order we will process an investigation with the courier, please note it can take up to 4 weeks for this to be investigated and you will need to wait for the outcome. Waist Trainer is not responsible for lost packages marked as "Delivered" according to the tracking information. If it is confirmed that the order was delivered we will not offer a refund, if the investigation shows the order has been lost we will offer you a re-order (stock dependant), store credit.
RETURNS & EXCHANGES
Returns for a refund are not permitted however Waist Trainer allow return of merchandise for any of the scenarios below:
- If an item suffers a manufacturing defect within 30 days of sale we will replace, free of charge, the same garment in the same colour and size.
- If you ordered the wrong size, you can exchange
The following are not considered Manufacturers Defects:
- Introduced chemicals such as sweat, deodorants or perfumes, bleach or dyes from clothing etc
- Fading or “frosting” caused by:
excessive exposure to light
- Evidence of misuse of the product such as folding the bones; machine washing; tumble drying or exposure to heat
- Evidence of accidental damage such as cutting
- Normal wear and tear
You will be responsible for paying for your own return postage costs unless the merchandise is faulty. Delivery costs are non-refundable.
For your own protection you should consider using a trackable or insured postage service as we cannot be held responsible for returns not recieved, that get lost in transit.
All returns and exchanges are subject to our acceptance in accordance with the full Return Policy.
- All prices are shown in GBP (with estimates for EUR/USD and other currencies)
- Products are available at up to 40% discount on our retail pricing
- We offer no tiered pricing or special rates all customers receive the same prices
- Promotional codes/discounts are not valid on wholesale orders.
- We ship using fully insured carriers
- The cost of shipping will be added to your order during checkout
- You may arrange your own shipping but we accept no liability for your order once it has been collected from our warehouse
- Though your shipment will likely go out sooner, please allow up to 7-10 business days for your order to ship.
INTERNATIONAL WHOLESALE ORDERS
Your shipment may require customs clearance and attract import duty. Please check your local customs requirements if you are unsure. We will always declare the full value of your shipment on shipping/customs paperwork.
WHOLESALE RETURNS / EXCHANGES
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
WHOLESALE DAMAGES / DEFECTS
Please inspect all shipments immediately upon arrival and contact Waist Trainer UK at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
Reseller agrees that it shall not represent that there is any relationship between Reseller and Waist Trainer UK other than wholesale supplier relationship defined by this agreement. Reseller further agrees that it will not misrepresent, intentionally or unintentionally, any information about Waist Trainer, Ann Chery or its shapewear products.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Waist Trainer, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Waist Trainer and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org